Travel Reservations
Reservations, arranged properly.
DMG arranges transport, accommodation and car-hire reservations for businesses and individuals. The airlines, hotels and rental companies provide the service itself. Our part is getting the booking right and staying reachable if it changes.
01 What we arrange
What we arrange.
Transport
Flight reservations, domestic and international, including multi-leg itineraries and changes once a trip is underway.
Accommodation
Hotel and serviced-apartment reservations, matched to where you actually need to be and what the trip is for.
Car hire
Vehicle reservations, arranged with the rental company for the dates and locations you need.
Most requests are one of these three. Where a trip involves something else, tell us and we will say whether it is ours to arrange.
02 How this works
How this works.
We hold the reservation relationship with you. The airline, hotel or rental company performs the service, sets its own terms, and decides its own availability and price.
That distinction matters when something changes. We can rebook, re-route and chase, and we will tell you straight away what an airline or a hotel will and will not do in a given situation, but the decision is theirs, and we would rather say so upfront than discover it with you at an airport.
03 What we do not do
What we do not do.
We are not a travel agency or a tour operator, and we do not present ourselves as one. DMG is licensed to provide travel-related reservation services, and that is the work we do.
We do not process visas, entry permits or immigration documentation.
We do not promise fares, availability or that a booking will be held. Those belong to the airline, the hotel or the rental company, and they change.
We do not operate aircraft, hotels or vehicle fleets, and we do not describe other companies’ capabilities as our own.
04 How a booking runs
How a booking runs.
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Tell us the trip
Who is travelling, where, when, and anything that has to be true about it.
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We come back with options
What is available at the time we look, with what each involves.
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We make the reservation
Booked with the provider and confirmed to you in writing.
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We stay reachable
During our published hours, for changes and questions while the trip is live.
05 Contact
Discuss a travel requirement.
Tell us the trip and we will set out what we can arrange, what the provider decides, and what falls outside our scope.